Time Out Bar & Grill

Tonight my wife and I went with a group of 14 to eat dinner. I called ahead to alert them of the group size to ensure they could accommodate, which they did. The orders were taken at about 6:15pm for the whole table and all food but two was delivered about 6:45pm. At around 7:10pm and multiple apologies were made by the wait staff. At 7:25pm I advised the waitress that I would not be paying for order and requested the manager. Chris (the owner) came out about 10 minutes later and had a terrible attitude, advising me that the waitress canceled the order. Chris stated that he had previously told the waitress to relay to me that he already stated to give 50% off of the order which was not relayed to me by the waitress at all. From this point, he explained that mistakes happen (which I agree) and said something I've never heard from a owner, much less an owner. Chris "if you don't come back here again, that's fine". He explained that this happens all the time if I ever go out to eat. He then walked away and that was the end of this episode. We've went to this location and his BBQ location many times and have never had this type of experience at either facility. We as locals attempt to keep our money in the town, we will not be returning to either place of business again.